Terms of Service

These Terms of Service govern the use of services provided by SYNAPTI CORE. By accessing or using our services, you agree to be bound by these terms.

1. Services

SYNAPTI CORE provides professional remote software support, consulting, configuration, and optimization services for business software solutions. All services are delivered remotely unless otherwise agreed in writing.

2. Service Orders & Payments

By submitting an order or completing a payment, you confirm that all provided information is accurate and that you are authorized to request services on behalf of your business.

Payments are required in advance unless otherwise agreed. Prices displayed on the website are indicative and may vary depending on project scope.

3. Client Responsibilities

• Provide accurate and complete information about software and systems
• Ensure proper authorization for remote access when required
• Maintain backups of critical data before service delivery

4. Confidentiality

All business information and data shared during service delivery are treated as confidential. SYNAPTI CORE does not store, sell, or disclose client data to third parties.

5. Limitation of Liability

SYNAPTI CORE is not liable for indirect damages, loss of profits, or data loss resulting from the use of our services. Services are provided “as is” based on the information supplied by the client.

6. Termination

We reserve the right to refuse or terminate service if misuse, illegal activity, or breach of these terms is detected.

7. Governing Law

These terms are governed by applicable European Union and French laws, without regard to conflict of law principles.

If you have questions regarding these Terms of Service, please contact us at support@synapticore.com.co.